Shipping policy

JJ Comfort Wear – Shipping Policy

Last Updated: 03/09/2025

At JJ Comfort Wear, we strive to deliver your orders quickly, securely, and affordably. Please read our shipping policy to understand how we process and ship your purchases.

1. Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and holidays).

  • You will receive a confirmation email with tracking details once your order has shipped.

  • Orders placed during sales or high-demand periods may experience slight delays.

2. Shipping Rates & Delivery Estimates

  • Standard Shipping: 3-5 days

  • Express Shipping: 3-7 days

  • International Shipping: 7-14days

Shipping charges are calculated at checkout based on your delivery address and chosen shipping method.

3. Shipping Locations

  • We currently ship to [Insert locations, e.g., nationwide across Nigeria / worldwide].

  • Some remote areas may take longer to deliver or may not be serviceable.

4. Order Tracking

  • Once shipped, you will receive a tracking number by email or SMS.

  • Tracking updates may take 24–48 hours to appear.

5. Customs, Duties & Taxes (For International Orders)

  • Customers are responsible for any customs fees, duties, or import taxes applied by their local authorities.

  • JJ Comfort Wear is not responsible for delays due to customs clearance.

6. Lost, Delayed, or Damaged Packages

  • If your package is delayed, lost, or arrives damaged, please contact us immediately at jjconforwear@gmail.com.

  • We will work with the courier to resolve the issue.

  • JJ Comfort Wear is not responsible for delays caused by courier services, weather conditions, or incorrect shipping details provided by the customer.

7. Incorrect Address Policy

  • Please ensure that your shipping address is correct at checkout.

  • We are not responsible for orders shipped to incorrect addresses provided by customers.

8. Contact Us

For questions about shipping, contact us at:

  • Email: jjconforwear@gmail.com